Known WebMail Browser Bugs

We are working closely with the software vendor to resolve all of these browser-based bugs.
We appreciate your patience.

last updated: Friday, March 29, 2002 11:58 AM

Case/ Bug ID #

Status

Date Reported

Issue Description

Workaround

Platform

Browser

Case #424840
Case #395405
Bug # 538671

OPEN

 3/29/2001

Through regular login, when clicking any button that opens a new window, an empty grey window appears.

Simply close the window and refresh/reload it. Emptying the Cache within Netscape can help as well.

Mac OS 8.x - 9.x

Mac OS 8.x - 9.x

Netscape Communicator 4.77

Netscape Navigator 4.08

Case #424840
Case #395405
Bug # 538671

OPEN

 3/29/2001

Through secure login (SSL), when clicking any button that opens a new window, the browser crashes with a Type 2 error.

There is currently no workaround for this issue.

Mac OS 8.x - 9.x

Mac OS 8.x - 9.x

Netscape Communicator 4.77

Netscape Navigator 4.08

Case #62733394
Case #62922157
Bug Filed

OPEN

 7/10/2001 Vacation messages are truncated to ~166 characters after being created using Netscape 4.x Mac.

Create and enable your vacation message using a different browser.

Mac OS 8.x - 9.x

Mac OS 8.x - 9.x

Netscape Communicator 4.77

Netscape Navigator 4.08

iPlanet Engineering

Case #62733388
Case #62922156

11/6/2001 Can not change WebMail Appearance options (Sort, Fonts, etc.). After clicking Save button, Netscape generates JavaScript error.

Change your WebMail Appearance options using a different browser.

Mac OS 8.x - 9.x

Mac OS 8.x - 9.x

Netscape Communicator 4.77

Netscape Navigator 4.08

Case #62733374
Bug Filed

OPEN

 11/6/2001 The time stamp on messages appears 1 hour earlier than the actual time the message was received by the mail server. This issue only exists while Daylight Savings Time is in effect.

There is currently no workaround for this issue.		 Mac OS 8.x - 9.x Microsoft Internet Explorer 5.0

iPlanet Engineering

Case #62733332

11/6/2001

Sent messages (new messages or replies/forwards) have strange text wrapping (less than 15 characters per line) inconsistently.

There is currently no workaround for this issue. (Use an alternate browser.)

 Mac OS 8.x - 9.x Microsoft Internet Explorer 5.0

Case #62733363
Bug Filed

OPEN

 11/6/2001

While building a Group within the Personal Address Book, It is possible to add members to a group, but when clicking OK the group will not form. Can Edit existing groups without problems.

There is currently no workaround for this issue. (Use an alternate browser.)

 Mac OS 8.x - 9.x

Microsoft Internet Explorer 5.0

No Case Assigned

Not yet reported

 Not yet reported

Inconsistencies in screen refresh within different areas of WebMail. It sometimes appears to just not finish refreshing the screen.

Doing a Refresh in your browser may clear the images.

Mac OS 8.x - 9.x

Mac OS X 10.x

Microsoft Internet Explorer 5.1

Microsoft Internet Explorer 5.1